Return Policy

Can I Return My Items?

To qualify for a return, your item(s) must be unused, unworn, and in the same condition as when you received them.

• Initiate the return within 30 days from the delivery date.

• Ensure the item(s) are accompanied by their original tags and packaging.

Are There Any Items That I Cannot Return?

We do not accept returns for mouthguards, socks, and final sale items due to hygiene and clearance reasons, respectively.

Note: Removing or damaging the swing tag on the product voids its eligibility for return and refund processing.

How Do I Return an Item?

To start a return, please complete the return section on our website.

• You will need your order number and email to initiate the return process.

Are Returns Free?

No, customers are responsible for return shipping and associated costs. We recommend retaining proof of postage as Athletic Force is not liable for lost packages.

• Ensure the return is initiated within 30 days of delivery to qualify.

How Long Will It Take for Me to Receive My Refund?

Refunds are processed promptly upon receipt, inspection, and approval of the returned item(s) at our warehouse.

• Refunds are credited to the original payment method used for the purchase.

• Please allow up to an additional five (5) working days for the refund to reflect in your account after processing.

Can I Exchange an Item?

Unused and unopened items eligible for exchange require a return initiation as detailed above. Please specify "exchange" in your submission.

• Note: Used items cannot be exchanged.

Can I Return My Item if It's Damaged?

If your item arrives damaged or defective, initiate a return through our website specifying this issue.

• Provide photographs of the damage or defect when starting the return.

• We will assist in resolving the issue by offering a replacement or issuing a refund.

Ensure you notify us of any damaged or defective items within seven (7) calendar days of receiving your order for eligibility.

For further assistance regarding damaged products, contact our customer support team at info@athleticforce1.com